Terms and conditions
- We make every effort to ensure that the information on our website is accurate, complete, and up-to-date. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content on our website. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time, without prior notice. All products are subject to availability, and we cannot guarantee that any particular product will be available for purchase. We reserve the right to limit the quantity of products available for purchase. Prices are subject to change without notice, and all prices are. We are not responsible for any typographical errors or inaccuracies in pricing. The colors of our products may vary depending on your monitor settings, and we cannot guarantee that your monitor will accurately display the colors of our products.
- When you place an order on our website, you are making an offer to purchase the products in your order. We reserve the right to accept or reject any order for any reason or no reason at all. We may require additional verification or information before accepting an order. If we are unable to verify or obtain the necessary information, we may cancel the order without liability. Your receipt of an order confirmation does not constitute acceptance of your order. We will send you a separate email once your order has been accepted and processed. We reserve the right to limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We may refuse to accept any order, in our sole discretion, for any reason or no reason at all. If your order is canceled or rejected, we will notify you as soon as possible and issue a refund for any amounts already paid.
- When you place an order on our website, you agree to pay the full amount indicated at checkout, including any applicable taxes, shipping fees, and other charges. Payment must be made in full at the time of purchase, and we will not process or ship your order until payment has been received and verified. We accept payment by credit card, debit card, or other payment methods as indicated at checkout. By providing your payment information, you authorize us to charge the total amount due to your selected payment method. If your payment method is declined or unable to be processed for any reason, your order may be canceled or delayed. We are not responsible for any fees or charges imposed by your payment provider. You agree to provide accurate and complete billing information and to update your billing information promptly if it changes. We reserve the right to refuse or cancel any orders placed with incorrect or incomplete billing information.
- We offer shipping to [list of countries/regions]. Shipping costs and delivery times may vary depending on your location and the shipping method selected at checkout. We will make every effort to ship your order promptly and to deliver it within the estimated delivery time frame. However, we cannot guarantee delivery by a specific date or time, and we are not responsible for delays caused by factors beyond our control. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment and estimate the delivery date. If your order is returned to us as undeliverable or refused by the recipient, we will contact you to arrange for reshipment or refund, subject to our return policy. We are not responsible for lost or stolen packages once they have been delivered to the address provided at checkout. It is your responsibility to ensure that the shipping address provided is accurate and secure.
- We want you to be completely satisfied with your purchase from GlimmerGems. If you are not satisfied for any reason, you may return or exchange your purchase days of receipt. To initiate a return or exchange, please contact us to request a return authorization and instructions. Returned items must be in their original condition, with all tags attached, and accompanied by the original packaging and proof of purchase. You are responsible for the cost of return shipping, unless the return is due to our error or a defective product. We recommend using a trackable shipping method and insuring the package for the full value of the items being returned. Once your return is received and inspected, we will issue a refund to the original payment method or provide store credit for the returned items, excluding any shipping charges. Refunds may take up business days to process. Exchanges are subject to availability, and we cannot guarantee that the desired item will be in stock. If the item is not available for exchange, we will issue a refund or store credit for the returned item. Certain items are not eligible for return or exchange, including personalized or customized items, pierced earrings, and items marked as final sale. Please refer to our return policy for more information.
- All content and materials on our website, including text, images, graphics, logos, designs, and software, are the property of GlimmerGems or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content or materials on our website without our express written consent. You may not use any trademarks or logos displayed on our website without our prior written permission. We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyright or other intellectual property rights have been infringed, please contact us with the relevant details.
- In no event shall GlimmerGems, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or use, arising out of or in connection with your use of our website or services. We shall not be liable for any damages resulting from any errors, inaccuracies, or omissions in the content or materials on our website, or for any damages resulting from any unauthorized access to or use of our servers or any personal information stored therein. Our total liability to you for all claims arising out of or relating to these terms and conditions or your use of our website shall not exceed the total amount paid by you for the products or services purchased through our website during the preceding period. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
- You agree to indemnify, defend, and hold harmless GlimmerGems, its directors, officers, employees, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our website or services, your violation of these terms and conditions, or your violation of any rights of any third party. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses.
- These terms and conditions shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles. Any dispute arising out of or relating to these terms and conditions or your use of our website shall be resolved exclusively by binding arbitration conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs and expenses of arbitration, unless otherwise awarded by the arbitrator. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or stop any unauthorized use, misuse, or infringement of its intellectual property rights.
- These terms and conditions are effective unless and until terminated by either you or GlimmerGems. You may terminate these terms and conditions at any time by ceasing to use our website and services. We may terminate these terms and conditions at any time, without prior notice, for any reason or no reason at all. Upon termination, you must cease all use of our website and services and destroy any materials obtained from our website.
- Our failure to enforce any provision of these terms and conditions shall not be deemed a waiver of such provision or any other provision of these terms and conditions. No waiver of any provision of these terms and conditions shall be effective unless made in writing and signed by an authorized representative of GlimmerGems.
- If any provision of these terms and conditions is held to be invalid, illegal, or unenforceable under any applicable law, such provision shall be deemed modified to the extent necessary to make it valid, legal, and enforceable while preserving its intent. If any such modification is not possible, the invalid, illegal, or unenforceable provision shall be deemed severed from these terms and conditions, and the remaining provisions shall remain in full force and effect.
- These terms and conditions constitute the entire agreement between you and GlimmerGems regarding your use of our website and services and supersede all prior or contemporaneous agreements and understandings, whether oral or written. These terms and conditions may not be modified or amended except in a writing signed by both parties. [email protected].